Jacksonville, FL · Process · Automation · Websites

Streamline the Process. Unleash the Potential.

We help owner-operated Jacksonville businesses see how their work actually flows, fix what's leaking, write it down so anyone can run it, and let some pieces run themselves.

Fig. 1 — your process Messy
A tangled process line straightening into a clean workflow Illustration: drag the slider to turn a scribbled, looping line with scattered tasks into a straight pipeline where each task sits in order.
Interactive illustration, not client data.

You know how your business runs. The trouble is, most of it lives in someone's head, a stack of sticky notes, and a website nobody has checked in a while.

01 — Sound familiar?

Small leaks cost real customers.

Every engagement includes a website and Facebook audit and cleanup: wrong numbers, broken links, misspellings, even links that send people to a competitor. Flip the switch to see what that cleanup looks like.

Before After Show the cleaned-up version

Illustration only. "Your Business" is a made-up example, not a client.

Your BusinessHome · Services · Contact

Family-owned since ever. Proudly serving the Jaksonville area.

Call us: (904) 555-01XX ✕ old number

Order online: link broken (404)

Recommended: a competitor's site

  • Typo
  • Wrong number
  • Broken link
  • Competitor link

02 — What we do

Clarity first. Then cleanup. Then the parts that can run themselves.

Tap any card for the details.

2focused working sessions with Kelly
4hrper session block
1–2wktypical Starter delivery, after the sessions
50%to schedule, balance on delivery

03 — How we work

Five steps. No mystery.

  1. 01

    Discovery call

    Schedule a short discovery call to confirm fit and lock in your start date.

  2. 02

    Get on the calendar

    50% to schedule. We book your working sessions and the people we should talk to.

  3. 03

    Sessions & interviews

    Two focused 4-hour sessions with Kelly, plus interviews with key personnel (minimum 1 hour each). For Unleash, we also walk through your systems (CRM, ordering, admin tools) step by step.

  4. 04

    Map, write, clean up

    We capture your current flows as a visual process map, write the policies and procedures, and clean up your website and Facebook.

  5. 05

    Deliver

    Balance on delivery. Streamline Starter completed within 1–2 weeks of sessions. Unleash Package 2–4 weeks depending on number of people and systems.

04 — Packages

Two ways to start. Clear prices.

Process Clarity & Cleanup

Streamline Starter

$2,500

Ideal for businesses needing visibility into how work flows and a cleaned-up online presence.

  • Two focused sessions with Kelly (two 4-hour blocks)
  • Interviews with key personnel (minimum 1 hour each)
  • Capture of current process flows

Deliverables:

  • Visual process map / process flow
  • High-level operating policies & mini-procedures (who does what, when, which programs)
  • Website + Facebook audit & cleanup (wrong numbers, broken links, misspellings, competitor links)
  • Website refresh or rebuild for small sites
  • SEO modernization recommendations for older sites
  • Basic non-AI improvements (embed ordering links, simple intake forms, etc.)

Completed within 1–2 weeks of sessions

Start with Starter

Includes Streamline Starter + $5,000 additional

Unleash Package

$7,500

Ideal for businesses ready to document processes so anyone can run them consistently, with some pieces automated.

Everything in Streamline Starter, plus:

  • Detailed Standard Operating Procedures with screenshots
  • Time spent with office/key personnel walking through systems (CRM, ordering, admin tools) and capturing exact steps
  • Basic AI-assisted automations and components that meaningfully reduce manual work
  • Recommendations on next automation opportunities

2–4 weeks depending on number of people and systems

Talk about Unleash
Custom / Deep Dive

Quoted per engagement. Major custom builds, highly customized websites, complex multi-system automations, extensive field documentation, or multi-location work scoped individually after discovery.

Ongoing support

No monthly fee from KC when the AI runs on the client’s own AI developer account (such as xAI’s Grok API), billed to them directly by usage. Optional AI Support Retainer available only when ongoing token usage is required on our side (priced based on estimated monthly volume).

Next step & payment

Next Step: Schedule a short discovery call to confirm fit and lock in your start date. Payment: 50% to schedule, balance on delivery.

What about field crews?

Scope note: Detailed screenshot SOPs focus on office/admin/CRM work. Field roles (e.g., plumber on-site) handled via structured interview on a case-by-case basis.

05 — Who you'll work with

Two owners. Two jobs. One local team.

Christopher Laymon, Managing Member and Chief Executive Officer of KC Business Solutions

Christopher Laymon

Managing Member & Chief Executive Officer

Christopher learned troubleshooting as an avionics technician in the U.S. Navy, and he's used that skill through nearly 30 years in financial services. He has helped small business owners find and fix problems in their benefits and operations, and he has led teams and departments through industry changes and new growth in corporate America. Now he and longtime friend Kelly Montieth have teamed up to give small business owners the time and expertise they rarely have to spare.

(904) 410-4188claymon@kcbizjax.com

Kelly Montieth, Managing Member and Chief Operating Officer of KC Business Solutions

Kelly Montieth

Managing Member & Chief Operating Officer

Kelly brings more than 25 years of experience in business operations and process improvement, across transportation and logistics, healthcare, financial services, restoration, and professional services. She's good at spotting what's not working, figuring out why, and building practical fixes: clear workflows, written procedures, and systems that stick. Her philosophy is simple: don't just identify the problem. Develop the solution, implement the change, and create lasting results.

(904) 872-6931kmontieth@kcbizjax.com

06 — Let's talk

Start with a short discovery call.

Tell us what's slowing you down. We'll tell you honestly whether we can help.

Based in Jacksonville, FL. Serving Northeast Florida and beyond.

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